General enquiries
Anything that does not fit a box below — including whether we are the right people for your problem.
[email protected]Ask us anything
Whether you want a chip set verified, a twenty-table floor audited, or just a straight answer about whether your current tables are worth keeping — write to us. Replies come from the auditor who would run the job, usually within one business day.
Direct lines
Every address below reaches a named person, not a shared ticket queue. Pick the closest match and we will route it internally if you guess wrong.
Anything that does not fit a box below — including whether we are the right people for your problem.
[email protected]Room audits, chip and clay verification, integrity reviews, and scheduling a briefing call.
[email protected]Quotes, lead times, freight, spare parts and warranty claims on equipment we supplied.
[email protected]Auditor, dealer, workshop technician and report editor roles. Send a CV and one paragraph on why.
[email protected]Licensing our scores, disputed figures, corrections, trade mark questions and media requests.
[email protected]Access, correction, deletion and any other request under the Privacy Policy.
[email protected]The form
The more you put in the message, the more useful the first reply is. Table count, chip line, how old the felt is, and what prompted the question all help us answer properly instead of asking three follow-ups.
How this form works. It validates in your browser, then hands the message to your own email application — nothing is stored on your device and nothing is sent to an analytics service. See our Privacy Policy and Cookie Policy.
After you press send
A human reads the message and confirms receipt. If it needs a different desk, we route it and tell you who now has it.
Forty minutes on your floor plan, traffic and budget, at no charge. We will tell you on that call if an audit is not worth your money.
Fixed scope, fixed price, named auditor, stated assumptions and exclusions. Valid for 30 days, no obligation.
Formal complaints and legal notices should go to [email protected] with "Formal complaint" in the subject line, or by post to Attn: Legal, 14 Milestone Road, Siasconset, Nantucket, MA 02564, United States. The full procedure and timescales are set out in our Legal Information page.